Can I Get to Retry After I Receive 'Verification Denied'

If you have received a message stating 'Verification Denied,' As seen in the sample image below,

Please follow the instructions below before making the next attempt. 

Verification_Denied.png

* Error code may differ depending on the actual cause of the error.

  • Clear all caches of your default mobile web browser.
  • Use only compatible web browsers.
  • Make sure the time is set to your current residence in a timezone.
  • Make sure to turn off all VPN or WiFi if any
  • Make sure to turn off all extension programs that might affect your web-based eKYC.

Warning: ARGOS does not support deletion or resetting of submission statuses for users who have already been rejected.

 

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