1. ARGOS Identity
  2. ID check for Identity Verification
  3. FAQ for ID check Admins

Pre-Client FAQ

  1. How can I try a free trial?

    ARGOS offers a free Liveform demo (at the top of our homepage) and PoC to experience the ID check functionality directly. Contact us anytime for more details about the demo or PoC.

  2. What kind of support is provided during the initial setup phase?

    ARGOS leverages extensive platform experience to provide optimized solutions. Dedicated channels are available for customer support during the initial setup phase.
    Please feel free to contact us for setup support.

  3. Is the ID check customizable?

    The ID check process and its options can be tailored to meet your requirements. Additional customization is available based on your service characteristics or user needs.

  4. Are there technical documents available for review?

    ARGOS provides detailed developer guides for its ID check and Verify services.
    You can review the guides through the link below:
    Go to the Developer Guide

  5. How does ARGOS verify and validate IDs?

    ARGOS utilizes an internal algorithm to perform an initial check for forged or altered IDs.
    A secondary verification is conducted using third-party algorithms. Administrators can also enhance the verification level by adding various options.

  6. How can I download stored user information from the ID check?

    You can download stored user information directly via an API call.
    For detailed instructions, please take a look at the developer guide: Go to Developer Guide.

  7. What are the costs or pricing policies?

    Our sales team provides the pricing policy for ID check. Contact our sales team.

  8. How are service updates and new features announced? How is post-service support provided?

    Service updates and new features are announced via email notifications.
    All announcements are also available in the Help Center's announcement section.

  9. Are there businesses successfully using the ID check service?

    Yes, ID check is utilized across various industries, including:
    Ticketing
    Fin-tech
    O2O services
    Telecommunications
    Crypto
    Logistics
  10. What should I do if an issue or error arises during service usage?

    Issues can be reported through the "Submit a Request" feature in the Help Center.
    Please contact us through our dedicated support channels if you want additional support.

  11. I operate many different services, and I want to require user Identity verification for each service.

    Currently, ARGOS supports two types of identity verification methods per project. Each verification method provides a unique QR code URL. You can create and manage as many projects as needed and configure identity verification settings for each project individually.

Was this article helpful?
2 out of 2 found this helpful
Can't find what you're looking for?
Submit a request