In the ID document verification step within the ID Liveform, the system checks whether the submitted image is a valid ID document. It confirms the issuing country and ID type while converting ID information to digital text through OCR AI.
Valid ID Status Conditions
To receive identity verification approval, you must submit a valid ID. The valid ID status conditions are as follows:
- Face photo, name, and date of birth must all be displayed (IDs showing only birth year without month/day are rejected)
- Must be an ID printed in one of the following scripts: Alphabet, 한글, 漢字, 日本語, and Кириллица
- Handwritten IDs are not valid
- The ID's expiration date must not have passed
- Only government-issued IDs are accepted (employee cards, student IDs, etc., are rejected)
- Text must be recognizable (damaged IDs are rejected)
- Only physical IDs are accepted (mobile IDs are not possible)
- Must contain a photo that resembles the current face (IDs issued long ago may be rejected)
- Paper IDs or laminated paper IDs can be allowed depending on the user policy detailed settings
Important Notice
Damaged, old, or handwritten IDs may be rejected for authentication. Please use up-to-date government-issued IDs.
Issuing Country and ID Type
To maximize OCR AI efficiency, the issuing country and type of ID must be accurately specified:
- Issuing Country: The country that issued the ID (may differ from user nationality)
- ID Type: Passport, driver's license, national ID, etc.
ID Type Restriction Settings
If you want to allow only specific ID types to be selected in the identity verification step, please contact ARGOS Identity customer support.
Text Information Extraction
For OCR AI to extract identity information, the following conditions are required:
- The photo must be sufficiently clear
- There should be some margin around the ID area in the image
If conditions are not met, users can input identity information through User Input and proceed to the next step. For details, check the Guide to Taking Good ID Photos.
ID Backside Collection
Depending on the issuing country and type of ID, submission of backside images may be required.
Important
Even if the backside is submitted, whether the image is saved depends on the detailed ID type determined by the OCR AI.
Advantages of OCR AI Technology
- Fast and accurate ID information digitization
- Support for various countries and ID types
- Minimized user input errors
- Real-time validity verification
For more detailed information about implementing ID verification features, please refer to our developer documentation.
Should you have any additional questions, feel free to reach out to us: Contact Support